FAQ

What's the best way to get help?
Simply send an email to team@echo3.com.au.  It goes straight to our help desk, and is the quickest way to get an expert response.   The more details you can...
Wed, 31 May, 2017 at 5:36 PM
I can't see my website - is it just me?
Try going to www.downforeveryoneorjustme.com and type in your website address. If it is just you, it could be that your IP is blocked for security reaso...
Thu, 27 Jul, 2017 at 3:08 PM
I'm having difficulty accessing my email marketing platform - what do I do?
You might have an old web address - try www.echo3.com.au/login.php. If this doesn't work, try going to www.downforeveryoneorjustme.com and type in e...
Tue, 6 Jun, 2017 at 2:01 PM
How to insert a video to a page using DreamCMS
We recommend uploading your videos to Youtube (or Vimeo) first - there are many reasons for this and this is considered best practice. Once you have upl...
Sat, 21 Dec, 2019 at 2:42 PM
How do I set up Google Analytics on my website?
Do you have a Google Analytics account setup already?  If so, we just need the "Tracking ID/Code Snippet" to place this on every page of your webs...
Tue, 27 Jun, 2017 at 1:52 PM
Do I own my website?
Do you own your website?  It's a simple question, with a multi-layered answer.  In summary: Once you have paid for all work and services performed b...
Thu, 20 Dec, 2018 at 10:43 AM